Reviews

10/10

I normally don’t write reviews but thought it was important to do so. I’m an overseas home owner and have been managing my properties abroad for 10+ years thus, it’s important to have a good network of trust worthy people to help with repairs etc. My house is in coquitlam and Drainwork was referred to me by a drainage/restoration group based in N.Vancouver. My basement/ foundation was leaking for a couple of weeks off and on. I contacted approx. 5-6 of the big names in plumbing, landscaping, restoration/ drainage as I didn’t know what kind of problem I had - as it could have been anything. All of the groups told me that my drainage system had collapsed and that I should replace it immediately and quotes ranged btw $20K-50K to replace my entire drainage system - with warranty. That being said, my basement had leaked a couple times before over the last 10 years so I thought it was very odd and thought it may have been a leaky pipe or the too much water in the back yard was causing my system to overwork and thought it was a bit odd that I might need a replacement all of a sudden. Long story short - Drainwork dug a test hole, hydro flushed and video inspected to find a root blockage near the driveway by the retaining wall. The blockage was backing up water that was leaking through drain holes drilled through the retaining walls. They removed the root blockage and put a couple more holes in to increase water flow. Water is now flowing out the outgoing line and into the city storm - All fixed now. Joe

Approximate cost of services:
$2,500.00
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Company Response

Thank you for your kind words about our crew and their success in solving your drainage problems. When we arrived onsite to provide a free estimate, water was leaching out of a concrete retaining wall at the lower part of the property. that led several contractors to believe that the water main had ruptured. We often suggest that a video inspections, hydro jet and test hole be done to evaluate the condition of the perimeter drainage system. During our exploratory work, we were successful in locating a large blockage in the outgoing line that caused water to back up and look like the ruptured water line, even though it was not. We were able to tell that the drainage system, all be it old, it still in good working conditions.