The water in our floor drain in the basement was significantly higher than usual. Sergio promptly arrived when he said he would. He used a camera to assess the plumbing line and showed me where the problem was on his laptop. He also brought in an ultraprobe/ultrasound unit to locate the line and made recommendations for future repairs. Sergio is a very pleasant individual who was very respectful to our home. He placed protective covering on his shoes before entering our home. He wore a mask through out the entire time. He took a lot care in order not to cause damage. He placed protective covering on the floor before he began working. Most importantly, he was very kind and caring making sure that I understood what he communicated to me regarding the job. We will definitely be using his services again as we move forward with his recommendation. We highly recommended his services.
- Approximate cost of services:
- $200.00
- Company Response
Thank you very much for taking the time and write such a wonderful review about your experience in dealing with ROOTERWORX. All our staff is taking extra steps to ensure the highest quality and customer service is provided for our clients. And that includes using PPE during working indoors to minimize the potential spread of COVID-19, using the best equipment on the market for performing services, treating clients' property with respect, and care; ensure to communicate clearly and effectively with the clients. Thank you again, from the ROOTERWORX team!