My washer was making a noise and based on my description Man with a Wrench called me to let me know that he didn't feel it would be worth repairing due to the cost vs purchasing a new unit. As a young family, we appreciated this honesty and saving the service call fee.

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Company Response

Hello Robyn,

It is great to hear that one of our technicians was able to save you the service call and pre-diagnose the washing machine for you.

During current issues with COVID-19, we have also set up the ability for customers to call in and have a video chat with our customers which will possibly even allow us to instruct the customer of how to repair the appliance, without us having to come out and charge a service call.

If there are any other questions or concers, please do not hesitate to call us, and we will promptly tend to all of your needs.

Thank you,
Team Man With a Wrench