My washer was making a noise and based on my description Man with a Wrench called me to let me know that he didn't feel it would be worth repairing due to the cost vs purchasing a new unit. As a young family, we appreciated this honesty and saving the service call fee.
- Company Response
It is great to hear that one of our technicians was able to save you the service call and pre-diagnose the washing machine for you.
During current issues with COVID-19, we have also set up the ability for customers to call in and have a video chat with our customers which will possibly even allow us to instruct the customer of how to repair the appliance, without us having to come out and charge a service call.
If there are any other questions or concers, please do not hesitate to call us, and we will promptly tend to all of your needs.
Team Man With a Wrench