Furnace maintenance done Oct.5/18. Technichian suggested further service on 2 gas fireplaces to which I agreed but unfortunately, no quote was given or inquired about by me until after said work was done. To my dismay I was charged 635.00 which I was totally unprepared to pay as we are on a fixed monthly budget! Also, we had to provide a vacuum cleaner to the technician to do the cleaning! I realize that I should have asked the price before work was performed, but in all fairness, the technician should have provided a verbal quote for the extra work beyond the cleaning of the furnace. I feel we were taken advantage of for such a quick service call.

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