Reviews

0/10

Don't go call this company. I am so disappointed with them. After the plumber completed the work, there is water all the floor. The plumbing issue has worsened. I had to repeatedly call him too because he had left the site despite me giving him my credit card and authorizing the work. I am a landlord and called the plumber for my tenants. My tenants told me the evening about the plumbing issue and I called the plumber the same evening. The plumber was so chummy with the tenants telling them everything about the issue. I om a licensed technician. He told me that he fixed the plumbing issue but it is worse!!! I am so distressed!!!!

1 of 1 people found this review helpful.
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Company Response

Hello Palma,

Thank you for your honest review. We strive to make a positive impact on our customers. At Mr Rooter we are always communicating honestly and with purpose. We do apologize for your bad experience and we want to make it better. Please contact Mr. Rooter Plumbing of Etobicoke or Mississauga if this is the area you are located in. Thank you .

10/10

I was having difficulty finding a roofer in winter to fix my rental house roof. Luckily I encountered this company that immediately came to my assistance. The contractor promptly returned my call and promptly fix the roof in the dead of winter at a very reasonable price. I couldn't find any one better.

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Company Response

thank you Palma, am happy I could be of service to you. thank you for your lovely review

10/10

Excellent professional customer service. The service personnel installed the storm door with little time and ease. The storm door is superb quality. They disposed of the old storm door at no cost. Furthermore, they fixed the frame of the door. I was so concerned about two windows in which my tenants had created issues (the sliding panel re-inserted incorrected; and other window which had long screws between the two slide panels). I couldn't get any professional service to fix these two minor window issues. Imperial windows & doors fixed these issues without charging me a penny. Also they adjusted their time schedule based on my tenants' demands. I received the best customer service possible.

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Company Response

Thank you Palma for giving us the business. We were very happy to do the work for you a make you happy.

10/10

I highly recommend their services. They are fantastic professionals. They arrived right on time according to my and tenants time schedules. I received an excellent quote so I had everything done- air ducts, air conditioning, furnace, and dryer exhaust. They explained their work too as they performed the job which I wasn't expecting as they are on a tight schedule due to demand. At the end of the job, I smelled a refreshing fragrance of my rental property. I recommend everyone to get their air ducts cleaned from this organization.

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Company Response

Dear customer, thank you for choosing Twelve Points Air Duct Cleaning to service your home. We appreciate your support. Once again, thank you.

10/10

Excellent and prompt services. The plumber had ripped open the downstairs bathroom ceiling of my rental property. I was concerned about the ceiling studs and getting the work done quickly. The trades people came promptly and reassured me They repaired the ceiling, added additional studs and painted the ceiling. Moreover they added new drywall on the wall and painted the entire bathroom. Highly professional work was performed at a relatively low price. I will be certainly calling them for future work. I highly recommend the company.

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Company Response

Thank you Palma for the great review. It was a pleasure dealing with a client like you.
I'm glad that you are happy with the result.
Thank you Palma.
Best regards
BINAJ PAINTING & CONSTRUCTION