From first contact with VEL the customer service and follow-up were impeccable. On the days scheduled for the work, the tradespeople were prompt, personable, and efficient. And cleaned up the work site after their work. I am very happy with the product (window), workmanship, And professional attitude of their tradespeople.

Was this review helpful?
Company Response

Thank you so much for you kind words! We know how important it is to receive good customer service and we believe it's the cornerstone to every business! We are so happy to hear how much you love your new basement window and we are very happy we could help! ~Kim