Jason

The installers arrived on time and did there best to minimize mess and keep as much heat in the house as possible during the install (the install was during winter.) While preparing the attic the installers noticed that at some point in the past that an animal had been nesting in the attic however but that it had apparently been cleaned up/kept out properly so I shouldn't worry to much. Once complete they asked if I would like to inspect the work and assisted me in getting up the ladder to view the work. They then removed there equipment and cleaned up all of the loose insulation that happened to be around. The estimate was exactly on target as was the number of bales they expected to use.

Our refrigerator was not cooling. The technician diagnosed the problem over the phone and indicated the expected cost of the part and repair (he did warn us that if it was the compressor that the repair cost would be more and that a new refrigerator may be the better option at that point.) The Tech arrived on time and replaced only the expected part and charged exactly what was quoted.

We had our front window replaced by George Kent after it was broken. In addition to replacing the window the removed the broken glass from our garden. This is exactly the kind of experience my family has come to expect in dealing with them for 30+ years.