Reviews

10/10

I noticed my water pipes were making banging sounds and thought I had a water hammer problem. I reached out to Ben to install a water hammer eliminator and upon inspection he told me that it wasn't a water hammer issue and instead it was my hot water line expanding. He noticed that in certain places it was too tight up against the floor joists and didn't have room to expand. He loosened some of the u-nails and secured the water line in a couple of places and now I don't hear any banging sounds. Since he determined it wasn't a water hammer issue and there wasn't a need to install the device, he said there would be no charge as it was a quick fix. Definitely an honest, stand-up contractor which isn't easy to find these days. I certainly recommend giving Ben a call!

Approximate cost of services:
$0.00
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Company Response

Thanks for the Kind words and taking the time to write a review!

10/10

Out of the handful of companies I called to potentially install a new AC unit, Maxaire was the only company to send a technician to physically inspect my current AC unit at not cost. The technician determined the compressor was no longer working properly. Later I spoke with Karnik, their sales manager and he provided me with several options and pricing. I settled on one of the options and Karnik arranged to have the installation done within a few days. He also sent me official forms to fill out. The technicians who came to install the AC unit were very friendly and cleaned up after they were finished. Karnik also stopped by afterwards to make sure everything went well and I was satisfied with the job. It was a great experience working with Maxaire!

Approximate cost of services:
$3,000.00
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Company Response

Hi Rick, thanks for posting this. Yes we follow a process to guarantee a positive customer experience that typically starts with one of our technicians visiting to make sure the equipment can't be fixed and if we are going to replace it, create a game plan for the day of installation. We are happy to provide as many options as necessary to find the best solution for our customers. We pride ourselves on our professional service which includes being friendly and cleaning up once we're done. Thank you for your business.
-Karnik