UPDATE: In 2012, a plumber, with whom we were unfamiliar, from Public Plumbing company came and gave us a quote and a strategy for fixing a leaky toilet. The man said it would involve waterproofing the basement walls, for a cost of several thousand dollars (like, that's 7 K just for a toilet that was leaking at the time and didn't even include the cost or plan to fix the toilet). When I said I thought it was just leaking from the toilet base out, and not from the wall in, the man was pretty angry with me and didn't want to give up. We later had another plumber fix the seal and the water on the floor in that bathroom dried up, never to bother us again. The work Public Plumbing had done for us before was so great, so organized, so punctual, clean - everything you could want - but we had no choice but to sever ties based on that individual's inexplicable quote.
We discovered this company because they helped us "in a pinch" on Thanksgiving Day when we called them to handle a small project. While John was in our house fixing the sink, we were impressed with him and asked about conversion to 1' copper pipes from the property line to the house. We agreed to have him and his workers come back a week later and do the project.
It's a big job but it was completed yesterday all in one day. The crew was quiet, professional and left the place cleaner than it was to start with.
Now we are really happy with the pressure throughout the house and the knowledge that our household water is no longer soaking in lead before it reaches us. It was fun going around flushing toilets and running faucets and seeing how much pressure we have now. But also, we feel that we are being given very good service, in addition to quality workmanship. I trust that if at any time we weren't satisfied, for whatever reason, this company will stand behind the work and that's very important to me.