HTR Windows and Doors

Windows & Doors Installation & Service
Vaughan ON L4K 2W8
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Reviews for HTR Windows and Doors

Average customer rating:
9.8 10 (18 reviews)

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Private User
Private User
Private User reviews Vaughan, ON
8/10

Patio door replacement and new bedroom windows

Workmanship was very good, unfortunately a few minor details that could have improved the experience were not done, like putting the blinds back up, wiping down boot prints on the tiles and new hardwood floors. The windows and doors do look great!

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Company Response

Good afternoon.
Thanks for sharing your experience with us. Unfortunately you are hiding your identity , and it's hard for us to refer the complaint to the installation crew that perform the work without knowing who the client is, in order to improve the service. We will definitely address cleanup issue to all crews, but weather conditions right now is what probably cause the small issue. Regarding the blinds, it will be done only if it is specified in the contract, and if we are guessing correctly about who the client is, the contract was in between you and restoration company who sub-hire us as a window and door provider. And if this is the case we are following provided scope of work.

Thank you for choosing HTR Windows and hopefully in the future everything else will be way more better.

carlazammit
carlazammit
1 review Vaughan, ON
10/10

Window Replacement

They replaced all our 2nd floor windows. They took the time to cover everything up and cleaned up after themselves, couldn’t even tell they were here. Great workmanship on the window install very informative and professional. Gladly call them back for the main floor windows.
Highly recommend them to anyone!!

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Company Response

Thank you very much for your business and for such kind words.! Looking forward to do the second stage in your house.

Kostas
Kostas
3 reviews Whitby, ON
10/10

Window replacement

We spent months trying to find someone we could trust to do a professional job in replacing 19 windows at our residence. Then we found HTR.

Right from the sales process, Dainis was very knowledgeable, open, and honest about the products and work to be done. Vitaliy was very precise and detailed in the technical measurements which translated to a professional, timely, and quality install with impeccable care to our property and the finishing of the job.

On top of it all, this company has an unwavering dedication to customer satisfaction, listens and understands what the customer wants, and follows through on their promises. Communication and timely follow up was a pleasant surprise. In the end, we got amazing looking windows!

We will be sure to use them again on future projects and you should too. For professional install using quality products at competitive pricing call the windows and doors all stars at HTR!

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Company Response

Thanks for the awesome review, Kostas! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Max
Max
5 reviews Vaughan, ON
10/10

Entry door

Great service, door installed perfectly and on time. Solid door, great material and hardware. Would certainly recommend.

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Company Response

Thank you Max for reviewing HTR windows and doors.
We are proud to keep our clients Happy.

Lily
Lily
0 reviews Vaughan, ON
10/10

Windows installation

We chose HTR for our new windows , this is a truly exceptional company which leads you from the very first appointment... with all the questions patiently answered through the very end ...I saw thorough professional approach to every detail , time was coordinating to my busy schedule. After they installed 9 windows out of 16 (which we thought to pros-pond to 2020) we ordered the rest 7 straight away! We do highly recommend HTR windows and doors !

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Company Response

We glad that you select HTR Windows and Doors for your project, thank you Lily for such great words, enjoy you new windows, looking forward to complete your second stage.

Adil
Adil
1 review Vaughan, ON
10/10

Windows and door installation

Every time HTR Windows and Doors finishes a project for me I know exactly who I am going to hire for the next one.

What distinguishes them is very high quality of the job. They are always on budget and on time.

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Company Response

We appreciate your feedback Adil. Its our goal to keep all our customer sutisfied. Enjoy your new windows.

Eric
Eric
0 reviews Vaughan, ON
10/10

Window change

Overall I am very satisfied with the project. Dainis and his crew has done such a wonderful job. Installation was on time. It was a full installation including removal of current frame. But there was no mess. Site was clean after job just like nothing happened. Very good quality window. Finally I can have a sound sleep.

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Company Response

Dear Eric,
It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us.
I'm glad you felt satisfied, not only with window,, but also the way we take care of our client property.
We hope to see you again soon!

bogdanof
bogdanof
0 reviews Toronto, ON
10/10

Windows replacement

HTR Windows and Doors just replace 9 windows in my house, work was done perfectly, evrething was done as promised, I will definitely recommend this company to others.

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Company Response

Dear Boghidar.
Thank you for the review, we are super happy that you are satisfied with our work, hope you will enjoy your new windows.

Julia O.
Julia O.
1 review Vaughan, ON
10/10

Windows replacement

This is the 3rd time we hire HYR Windows &Doors and we are extremely happy with the work results. From the order submission up until the order completion - everything went very smooth. The guys answered promptly on all of our questions and did an amazing job. We will definitely hire them for all of our windows and doors repair and replacement needs and we gladly recommend them to others!

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Company Response

Thank you, Julia.
The team here at HTR Windows and Doors is thrilled to hear such great
feedback, and we’re proud to be one of the best windows and doors companies in
GTA.

A&M g.
A&M g.
1 review Richmond Hill, ON
10/10

Window replacement

I’m a general contractor and been in the Buisiness for 28 years my window installer that I dealt with for years has retired I found HTR from home star and Igor and Denis were just what I was looking for
On time , reasonably priced , good quality windows , perfect installation , clean ,and they came back after I finished with stucco and did caulking and flashing as they promised
These days good people with good workmanship are hard to find . I do recommend them and will use them again on my other project
Thank you

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Company Response

Thank you Ali.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about HTR Windows and Doors

HTR Windows and Doors is proud to bring only the best in window and door products and installation to Toronto and its surrounding areas. We have a passion for excellent service – guaranteeing timely installations and sales representatives who will walk you through every step of the process.

Nothing matters more to us than your satisfaction. We want to help you be one step closer to your dream home – starting with your windows and doors!

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Awning window, End Vent tilt, Security slider window, Double slider tilt, Casement window, Picture window, Bay window, Bow window, Entry Doors, Patio Sliding Doors, French Doors, Fiberglass doors, Steel doors, Hollow metal doors, Fire Rated doors, solid core fire rated door
SERVICES
Supply and install
STYLES
Awning window, End Vent tilt, Security slider window, Double slider tilt, Casement window, Picture window,Fiberglass doors, Steel doors, Hollow metal doors, Fire Rated doors, solid core fire rated door
SPECIALITIES
HTR Windows specialized in Vinyl Windows, Patio Doors, Entry Doors, Garden Doors, PVC Sliding Doors.
WEBSITE
https://htrwindows.ca/
YEAR ESTABLISHED
2015
NUMBER OF EMPLOYEES
13
RETURN POLICY
N/A
PAYMENT METHOD
cheque, visa, debit, financing, E-Transfer cash
LICENSES
WSIB, Window Wise, SAWDAC, Energy Star
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
lifetime warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.