Workmanship was very good, unfortunately a few minor details that could have improved the experience were not done, like putting the blinds back up, wiping down boot prints on the tiles and new hardwood floors. The windows and doors do look great!
- Company Response
Thanks for sharing your experience with us. Unfortunately you are hiding your identity , and it's hard for us to refer the complaint to the installation crew that perform the work without knowing who the client is, in order to improve the service. We will definitely address cleanup issue to all crews, but weather conditions right now is what probably cause the small issue. Regarding the blinds, it will be done only if it is specified in the contract, and if we are guessing correctly about who the client is, the contract was in between you and restoration company who sub-hire us as a window and door provider. And if this is the case we are following provided scope of work.
Thank you for choosing HTR Windows and hopefully in the future everything else will be way more better.