Reviews

10/10

When Terry from Pure Gold first called me almost 20 years ago, I didn't need my carpets cleaned but I told him of a stain that had just happened. He asked to come and try to remove it, for free, which he did within the next week. I was so impressed with this service, I began using him for my annual carpet cleaning. The results are perfect every time. Terry is so professional, friendly, reliable and does all of the work himself. I have recommended him to many friends, all of whom have been just as impressed.

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8/10

After getting 3 prices, we chose Centra as their product seemed superior. We liked the level of detail we received about their product at our initial meeting. Although they were the highest price of our quotes, we were able to negotiate the price down, and feel we definitely got what we paid for. Good quality and we liked that they manufacture their own windows. The only con was they weren't entirely up front on whether they remove your old window frames prior to installing new windows.

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Company Response

Janet,

Thank you so much for your review. I am so happy to hear that your experience with Centra was a good one. Your feedback is much appreciated. As we are always striving for perfection, I am sorry to hear that you didn’t feel properly informed on our installation methods. The installation method is determined by the style of window you select. From your file it looks like you purchased new construction windows which involve full frame removal for installation. If you have any further question or would like any additional clarification on the installation method used on your home, please contact Rod Wright at 604-882-5010. He is our Installations Manager and he would be more than happy to clarify and answer any questions.

Thank you once again for your review and feedback. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Emily Furness
Marketing Manager
Centra Windows Inc.

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale.