Kashif in Calgary

I have a very bad experience with Dr. Green lawn care services and especially their Customer Care. I launched a complaint about missing 2nd visit and treatment on a rainy day (3rd visit). I asked them to call me back and update me about my complaint but they never bother to call me. I called them many times to get an update but never get a satisfactory answer. There manger is always away from office or on training. I request them to cancel my service and refund my money which they simply refused by saying that they don't have any refund policy and called them back at the end of season for service cancellation. Such a wast of money as my lawn is still full of weeds. I'll never recommend them to anyone and suggest to stay-away of them.