Reviews

1/10

Do not use this company for service! WOW they are disorganized and do not take accountability for their work. I checked the online reviews and saw mixed reviews: good and bad. And I went against my judgement! What a mistake! The Service Desk sounds dead. When challenged they will help but are not customer service oriented. I asked them to come back after spending $100 the first time, and they wanted to charge that again plus parts. Ok to the parts but $100 for not fixing my fridge. Also, I called 3 times to get a date although they promised to call me. When I got a date, they said they would come out sometime throughout the day but when? So I had to take a day off and sure enough, no one showed!

Approximate cost of services:
$300.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Good Afternoon CeeCee.
I would like the opportunity to investigate and/or correct the defficincies regarding your service experience with Elite Appliance Service. Please provide me with a Work Order number if possible so I may locate your hitory within our Database.

Kind Regards,
Elite Appliance SErvice