Initially the owner seems very nice and knowledgeable however she is never there after the fact and if you do actually get a hold of her she is extremely rude and put off. The other staff members are unknowledgeable and don't seem to care. After reading other reviews I began to regret my purchase for fear of lack of service afterwards. I wish I could say that my fears were unfounded. Since getting the tub it's been a nightmare. Go somewhere else!

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