The shower head was dripping in our downstairs bathroom. The company that installed and maintained our plumbing for the last 12 years was understaffed and backlogged on jobs. They were unable to assist me. Googled plumbers and found Official Plumbing and Heating in Cranston. Company had received good reviews so I decided to try them. I received a quick response to my email and Travis came out to assess the problem. Shower needed a new cartridge. I was told up front what the cost would be and I had Travis proceed with the work. He was nice enough to hang around while I turned all the taps on. I hate the sound of the air in the water lines after the water has been shut off. I did have to call again to get the cartridge reset. My issue was quickly dealt with. I would definitely call this company again and have already recommended them to a friend. Nice to know that there is someone close by that cares about your plumbing and heating issues and offers 24 hour service.
- Approximate cost of services:
- $350.00
- Company Response
Thank you Lydia for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us!