Reviews

1/10

This may Gabe great on work but on follow up problems they stink. They took off some of the siding when they moved the downspout, tried to blame me for it and they won’t come and fix the fascia. Misled us about being eligible for the Green Program (now non-existent). I will never recommend them and wish we had gone with a local company. We have contacted them numerous time and always say will call back and never do.

1 of 1 people found this review helpful.
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Company Response

We are very sorry that you had a negative experience. Customer satisfaction is our priority! Can you please provide your job details via email? We can not see you on our customers list. Just send your address or phone number to info@amgoc.ca
Thank you

1/10

This company is great at getting you to sign on the bottom but for problems for follow up not so much. Still trying to get the siding fixed from where they move the down spout. And a problem with the finish for the fascia needs to be resolved. Took for times to get a copy of the insulation guarantee. I was supposed to climb up in the attack and get it. the service man has been so busy for the last two months he can’t return calls. Will not recommend them to anyone. I wish I had used a Barrie company.

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Company Response

Hi Marie,
We are very sorry that your experience was not the greatest. Customer satisfaction is our highest priority.

5/10

They are great with ideas but follow thru is terrible. on my third counter top and a very expensive bookcase that was to go under counter top is garbage. The contractor did not countersink a screw. Now it has a nice gouge and big scratch. They had to rebuild my dining room wall because they measured wrong. this is now a 7 month project and I will be doing business with another company for my bathroom. I don’t want them touching anything else. It’s a same because they are a Canadian company and use Canadian products.

1 of 2 people found this review helpful.
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Company Response

We are sorry you feel that we didn’t do our very best on this renovation as we strive to give the best experience for all our customers.
The first countertop was a misunderstanding of how you wished it to be finished. The countertop was removed and replaced with the desired overhang. The second one had a manufacturers blemish and so the Countertop Supplier replaced and reinstalled to which you expressed the seam was not to your liking. The countertop was installed by the best laminate countertop place in Barrie and the owner assured us that it was a standard seam as laminate countertop seams are glued together with bolts to hold them flat. As this is not quartz or granite there is not a way to eliminate feeling the seam a little bit.
The scratch on the bookcase is a very easy fix as it was built here in Barrie from our custom cabinet builder and the top can be replaced within a few minutes. Please contact us to arrange replacement of the top.
The wall extension was due to a measuring error unfortunately. When this was brought to your attention you were asked if you wanted the two end cabinets remade or if you would rather extend the wall a couple of inches to keep the larger cabinets. The decision was made to extend the wall and that you would take care of the painting after the patch was complete.
Again, we are sorry that you are unhappy with our efforts to make you happy with your new custom kitchen. We wish you well with your future renovations.