Reviewer in Etobicoke

Very Very poor treatment at Décor Center. LIV is the WORST builder ever. We have always bought homes from builders only (never resale), so we have lots of experience with other builders. But LIV is the WORST builder in Brampton. Their Décor Center staff treat you like trash and threaten you to choose and pay for upgrades. NOTHING IS STANDARD WITH THIS BUILDER. You have to buy many many upgrades. No good standard tiles, floor, cabinets etc etc. Every other builder is giving 10 ft ceilings on main floor and 9 Ft ceilings on 2nd floor as well as basement. But to rob you of your hard earned money, LIV is only giving you 8 Ft on 2nd floor and basement. They charge to delete stuff. So if you don't want anything that comes with the house, you have to PAY to delete it. WORST EVER BUILDER. Stay away from them. Their Total LIV Care (TLC) program is a joke. They threathen to choose upgrades and other stuff on your behalf if you disagree and don't want to choose it and pay for it. I complained even to the director in their office but to no use. They are all thugs. They all have same excuses to rob you off your hard earned money. We checked the prices outside. Their prices are at least 4 to 5 times higher than what a certified experienced trade person will normally charge outside. BUT you have to pay LIV all these rubbish charges to get your home built. For example, they are charging $166 just to drill the home in your countertop for soap dispenser. If you want to do it afterwards, they threaten you that the warranty will be void for the kitchen. Haha, what a joke. They are charging $250 each for a potlight. You can easily have it done from certified electrician for $75 to $80 outside. Beware of this builder. PLEASE STAY AWAY from this builder.

We had our 2 Ton Ac installed by Convertible in June. So far so good. The service was quick. The sales person Mike is knowledgeable. We will see how their after sales service/customer service goes in the coming years. Will come back to review it.