Karl Palubeskie in Ajax

We recently replaced our 2 year old windows from another company who shall remain nameless. Our old windows were not performing to our standards even though they were 2018 windows. Jim, our sales consultant, understood our situation and suggested windows that would resolve our concerns. The windows we bought from Platinum windows are far superior in quality and performance. They look amazing and we could not be more pleased. The installers Zoran and assistant were fantastic!! They are highly skilled. They removed the existing trim and put the existing trim back on the new window frames without so much as a smudge. That's talent and professionalism at its finest!! They were efficient, thorough, quick and left a neat and tidy area when they were finished. We highly recommend Platinum windows and doors to anyone needing good quality windows and superior installation at a fair price.

Installers were very professional!! Used protective coverings and cleaned up all of the mess in each room. The installer had an eye for detail and Ensured the job was completed properly. Excellent communication between the measurement team and the sales rep. Unfortunately after a year of use the windows did not perform as promised. During hard rains, water would seep into the window track on the inside of gthe window. IN cold temperature, ice would appear on the corners of the interior of the window frame. The company rep came to inspect the windows and the install and found no issues. Therefore the windows we purchased in our view did not meet our expectations. We replaced all of them in July of 2020.