linda in Toronto

The service I received from customer service was excellent. I called late last night for a service call to my house. An appointment was booked for the next day, less than 24 hours. Ruel came to our house promptly within the time he was scheduled to. Excellent service, knowledgeable and friendly. Call was completed, and he fixed everything! Very happy with the excellent service by Ruel!

I had received several quotes from 5 pool companies. After my first meeting with Vince, I immediately knew I had found the right company. Vince and his team built my dream pool, it was everything and more than I expected. Vince offered exceptional customer service, and always returned by calls, and came the same day when I had a concern. Vince and his team are very reliable, courteous and a pleasure to work with. The after care service has been amazing, and even after my pool was completed, Vince always returned my calls and followed-up with a service call. I have recommended Vaughan Pools to neighbours and friends. If you want exceptional service and quality workmanship, call Vince at Vaughan Pools!