Matt in East York

I had Drain Works add an additional laundry tub in my house which included all the necessary plumbing work. The initial job went very well however shortly after we discovered that a portion of the work had disturbed a support wall. We called Drain works up to express our concerns and they handled it in a very professional manner. As it turns out some semi minor repair work had to be done which they did without any arguement or diagreements over who should cover the cost. In fact they brought in a seperate company to do the necessary work at their expense and the repair turned out terrific. I have to honestly say that Drain Works views their customers as the real people that we are. They treat their customer homes as their own and when things don't go quite right they back up their guarantees as claimed. It's great to do business with a company like them because they view the longevity of their future as a marathon not a sprint. Well done and I will definitely call on them again om the futuer to fix plumbing in my house.

I had drainworks rebuild the sanitary and sewer traps plus a floor drain which connect to the main city lines. They had backed up due to being cracked/separated being old clay pipes. Drainworks quoted me a price and work schedule and then got to work. They completely delivered on every promise made which was important considering the amount of work involved. 4 guys were onsite for an entire day from beginning to end and the job was finished by 6pm. Not a spec of dust was left behind by them....well done and will be using them for my next plumbing job. Highly recommended.