Reviews

10/10

Oleg and his team responded to a late night emergency involving our exterior warmer drain, showing up promptly and saving us from more damage. After fixing the immediate problem, which had been happening more often, Oleg investigated further for us to identify the problem, which required extensive work. He did the work on time as promised, kept clean and neat as much as possible, and cleaned up extremely well after the job was completed. Rooterworx did excellent work, did it on time and was fairly priced.

Approximate cost of services:
$7,000.00
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Company Response

Thank you, Steve, for taking the time to write a review for us! Please let us know if there is something we could do for you in the future: any plumbing, drain, waterproofing, or concrete repair project.
We appreciate your business and wish all the best to you and your family. From ROOTERWORX Team!

0/10

We hired (and fully paid) Aquaresist for a basement excavation and walkout (with underpinning). We have a signed contract, too. More than 5 months since the start of the job, it remains incomplete, and AquaResist is MIA/refuses to show. Not only that, key aspects of the job were so poorly done that we had to hire other contractors to come in and re-do and fix parts of the job, including the concrete steps, at our own cost of over $3000. Now, AquaResist are refusing to even show up to finish the job (after TONs of days where they said they would come, but didn't), and refuse to reimburse us as promised for the out of pocket costs we had to pay to other contractors to repair their shoddy work. They would constantly promise to show up and do work on the agreed schedule, and would fail to show up for weeks at a time. Promises were broken on a daily basis. Its now winter, making finding other contractors to do the remaining parts of the job harder to find and more expensive. The basement walkout is incomplete, defective and needs at least another $4000 out of pocket to repair the shoddy work and finish. Aqua Resist have taken our money and refused to even show up. Use at your own risk, or if you feel like having your money taken from you.

Approximate cost of services:
$36,000.00
6 of 6 people found this review helpful.
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