I had a 1950s house with a sump pit and pump that was undersized. After a sump overflow and trying with several plumbing services (with limited success) to bring it up to modern standards I contacted Omni Basement Systems that specialize solving basement water issues. They dug and installed a new sump, pump and back up system. The workmen were professional and they left the site as clean as when they arrived. I had exactly the same experience when I had a sewage backwater valve installed recently.
An improvement would be to have the sump pump high water and backup alarm systems send out a message by wifi. The audible alarms don't do any good when you aren't home to hear them. I have several other devices from wall plug timers to my Nest thermostat that message my phone when something is wrong so the technology exists, is inexpensive, with no need to have a home alarm system installed or anything.
Thank-you for this great review. Once again, thanks for allowing Omni Basement SYstems help protect your home.
I contacted Omni in June for a leaky basement. What we thought would be a easy fix turned out to be quite extensive. We needed structural supports since our basement is block, plus the waterproofing. They worked with us getting it all set up to have it fixed. The guys that worked here were professional hard working men. I’m amazed at what they accomplished in 5 days. From June 9th when Phil first came to July 30 when they finished the project. I am very happy with the time frame and the work. Did it cost more than we thought? Yes it certainly did, but well worth the money to see the finished product. I have even talked to a couple guys now that it’s done, they called to see how satisfied I am.
Thank-you so much for this wonder review. We at Omni are striving to Redefine the industry of home improvement and this shows that our efforts are noticed. Thanks again for trusting us with your home.
Absolutely fantastic service in repairing a basement crack. Everything was perfect and explained in detail. The price was right for the work done. The job was meticulously installed, not rushed. I wouldn’t hesitate for a second to get them to do the work again and recommend them to anyone else. This is a top notch company and a quality installation.
Thanks once again for trusting Omni Basement Systems to fix your basement. I have forwarded this to everyone involved in the company.
The service team was clean, courteous, and professional. The work done to seal and insulate my crawl space and basement was outstanding. The system completely changed the environment inside my house. It is worth noting that the team was very aware of covid restrictions and made us feel comfortable with their level of awareness and protection.
Thank-you for your wonderful review. I am glad we have helped to tranform your house.
I spoke to Pete and Omni about adding support in a crawl space. Pete did multiple visits and brought an engineer to confirm they could do the job. They developed a plan and it was approved by the lead engineer at the cost of 650+HST for the engineer alone. After paying the deposit (1266)and agreeing to the amount to be paid after completion (14000), the workers came a week later. After cutting out a 10’x3’ hole in the side of my house, I was told they could no longer do the job. So I now have a massive hole in the side of my house with absolutely no work done. On top of that, the siding was cut so poorly that I now have to replace most of the siding on that side of the house. I called Pete who was short and said he was just going to send his guys to another job. I was not told how to get my deposit back or even who to contact. Pete was only concerned that I now messed his schedule up and was upset at that. Furthermore, he told me they’re not “siding guys” and to get someone else to fix the problem. I had to make multiple calls and send multiple emails just to figure out how to get some of my deposit back as Pete stopped answering. My “refund” amounted to approximately 1/3 of my deposit. This was by far the WORST experience I’ve ever had with anyone. I couldn’t imagine a less professional company and would NOT recommended this company to anyone
I am very sorry this has been your experience. This is currently being reviewed by management.
Management has resolved this issue with the agreement with the customer.
Right from the first call with the admin/scheduling team, our experience was fantastic. Professional, helpful, informed, respectful. Salesperson Alessio was knowledgeable, friendly and helped us make good choices. The structural engineer confirmed what was needed and why. The Team that did the work was on time, professional, when we hit a snag they were cheerful and suggested solutions. Team Lead Dustin was fantastic and his assistants worked seamlessly with him. Everyone was friendly and helpful, smart, knew their job and did it well. And the job site was clean at the end of the day. Perfect.
Thanks again for this wonderful review. we are really happy that we could help with your basement issues.
The work was done in two days. The scheduling west done precisely and on time. The workers were very professional and polite. They left the basement clean and free of any debris. We were very happy with the result. We will highly recommend Omni Basement services.
Thank-you so much much for this wonderful review. Also thanks for the google review as well. I am so glad we could help fix your foundation issues.
Nightmarish Dirt floor crawl space was completely overhauled and insulated. It is now clean, water proofed and sealed From insects and rodents. Very pleased with the quality of work and end result.
Thanks so much for this review. I hope you enjoy your extra storage space and dry crawlspace for years to come.
My experience with Omni from start to finish was professional and pleasant. Every step from quote to completion was well explained and executed with expertise. They even came sooner than scheduled and when you have a leak in your basement this is a bonus. Keith, Jocelyn, Eric and Gord were wonderful to work with. The technicians were very careful and tidy during the work and no mess was left behind. A good experience.
Thank-you very much Karin for this wonderful review.
As a certified Basement Systems dealer, Omni Basement Systems is a foundation repairing, basement and crawl space waterproofing company providing state-of-the-art foundation repairing and basement waterproofing systems. Re-setting the structural integrity of a home, drying wet basements, or waterproofing crawl spaces is our business - it is what we do everyday.
Fully licensed, insured, and accredited with the BBB. Our nationally backed warranty stands above our competition and gives our customers reassurance that our products and services will meet all needs and expectations. We are open and using precautions during Covid-19.
Servicing Hamilton, Burlington, Oakville, Milton, Georgetown, Guelph, Kitchener/Waterloo, Cambridge, St. Catharines, Niagara, Fort Erie, Port Dover, Brantford, Simcoe, Grimsby, Port Colborne.
We will be happy to arrange for a free Inspection for homeowners. Please contact us at 905-296-6664 or https://www.omnibasementsystems.com/free-estimate.html
Visit Facebook and Instagram https://www.facebook.com/omnibasementsystems/ https://www.instagram.com/omnibasementsystems/