Excellent response time! I emailed a query on Boxing day, they contacted me within an hour. They were working on boxing day! They came over in less than an hour and both members were professional, informative and polite. One team member went into the attic to place bait traps - but when he opened the attic access area, a whole lot of puff insulation fell down on him! He was wearing a coat, hat, gloves, googles and had a air filtering mask on - very professional just in case of issues like a bunch of blown attic insulation falling on you. They handled this very well (I forgot that 2 years ago I have extra insulation blown into the attic area). They even helped and cleaned up the insulation that fell down in the bedroom closet! They told me it may take about 1 month to resolve the issue - and to call them at that point if I still have a problem. I do not expect to need to call. Very good skilled people - who knew what they were doing, I would highly recommend. ...Scott
- Approximate cost of services:
- $300.00
- Company Response
Thanks so very much Scott. The home had a newer second addition of insulation. Still excellent coverage, however it is possible that the overall treatment may take slightly longer than if the attic had just the original insulation . Wonderful people to work with. Please let us know if any evidence continues. Thanks. Kevin and Carl.