We hired Robbie after reading great reviews for our kitchen reno project. We bought our kitchen, so we needed someone to remove old kitchen and reposition pipes, bring one wall down to make it open concept, change the hardwood on our main floor…
Positive think about Robbie is that he would start project on time. He would come every day until the project is completed. He does not take any money up front . He is easy going and can give some good idea to the project.
Our main disappointment with him was flooring installation. I ask him for advise regarding floating floor and he told me that it is future of the flooring and that I should go for it. It turns to be big mistake and I wish I never touch my old floor. Now walking on the new floor is like walking on the cardboard. It moves up and down, the gaps are showing between in the floor, in one word big disaster. To make it worst we did place our kitchen and appliances over this floor and to change will cost us even more money.
Few thinks also make us wander if we made a right choice like: kitchen floor was damaged while installing the fridge; suppose to hook up dishwasher with hot water but did with cold by mistake..
After we are reading all the great reviews about Robbie we ask our self what went wrong in our project and why we were left with so many issues.
- Approximate cost of services:
- $10,000.00
- Company Response
I know Sasha was disappointed with the floor he chose. I had warned him about "floating floors" vs secured, and i had also warned about bamboo (softness). The gaps are new (floating boards can shift at the beginning) and are easily repositioned. Should have discussed with me?. I cant be responsible for choice of material.... if i didn't purchase it ???.
As for dents and scratches, please be careful when moving your furniture along the floor, as your chosen materials is prone to denting (as we had discussed prior to installing).