Reliance Home Comfort

I moved to a home in Ajax and few months later my hot water tank, that previous owners installed and had a contract with Reliance Home Comfort, was tagged by my gas company. Reliance investigated the issue and fixed it for free. I am very grateful to the Service team..Mike, Andrei...etc. I realize they didn't have to pick up the entire cost as the history of what was done and why was unknown. They were professional and customer focused. I would recommend the company to anyone.

Under Maintenance contract so no specific charge for job, above amount is monthly charge..
Dave BEA2077 was fantastic and spent quality time looking for the fault, a mouse like noise from the heating. After some Sherlock Homes detective work he figured out that it was the gas meter so nothing to do with our system. A real pleasure to have around the house and a credit to the company. Incidently amazing service as only phoned the call in 9.30am and he was here by 11am.

Ryon Wells came to my house to look at my furnace. It was making a racket. He knew right away that it was the blower. Left and came back in 10 minutes with the part and it was fixed. Besides that when I called i thought I would have to wait a few days for an appointment but instead Ryan came within 2hrs. I can't believe the service we got today. I am ver pleased. thank You very much.Employee 1558 Ryan Wells job well done.

We had a very noisy and faulty water heater which was a constant problem. Had to take lots of cold showers in winter time!!! We requested service form Reliance who sent their service technician Gurmeet. i have never come across a more friendly, courteous and helpful service technician. Gurmeet not only diagnosed the problem but went the extra mile to get a valve and do instant replacement. He ensured that every problem was fixed before leaving. Thanks to Reliance the noisy and malfunctioning heating is fixed and we don't have to worry about water going cold on us early in the morning. Kudos to Gurmeet for excellent service and for going above and beyond to resolve the issue. Thanks to him i am a very satisfied customer and will recommend Reliance to others.

I needed a technician, within 25 mins of calling John (tech #2321) showed up. Great guy, very chatty, personable and knowledgeable. Advised we need a new water heater by 3:30 everything was completed and it looked like he had never been in our house. Fantastic experience!!

Starting from the initial 1-800 call to the price quote from Tim to the install by Joe and Abdel the service was great. Not being an emergency, it took 1 week for the whole process. The advertised savings of $700 for a new furnace, plus the $250 Ontario Power mail in rebate was an incentive to replace the 26 year old furnace. There were a few challenges to the install but Joe and Abdel professionally handled them. All in all a pleasant experience.

I needed a technician A.S.A.P. Call was dispatched & I was given a rough ETA. Craig (Technician #7213) called 15 minutes before arrival & was punctual, professional & very pleasant. Within minutes he knew the problem, ordered the parts. Followed up with me quickly to set installation time, he was very accommodating. Would totally recommend Reliance, great protection plan & amazing service. Thanks Craig!

The technician, Dave (#1685) did an excellent job. He quickly diagnosed the problem and quickly and efficiently completed the repair. I would highly recommend the Reliance Home Comfort maintenance plan.

Our Reliance water heater leaked last night, so we arranged for the service guy to come this morning. Jonathan arrived promptly, so that was good. He quickly diagnosed the problem and recommended a new tank. He worked efficiently and pleasantly and, after giving me a quick tour of the new water heater, he was on his way. The whole visit only took about an hour. Great service! Thanks, Jonathan!

Wes, employee #2491, came to serve my over heat water tank on Nov.9,2013. He is a very helpful professional. He explained step by step to solve the problem of water over boiled as well as properly maintain knowledge of equipment. He was cheerful to answer my enquiry patiently. Great job!