I contacted Canada Custom Shutters about a month ago to arrange for a tension adjustment on my current shutters (which I purchased 12 years ago from a local company that is no longer in business.) The referral actually came from the former owner of that company so I was hopeful that my repair would be facilitated by experts in the field. My call to Canada Custom Shutters to book an appointment for a repair was answered immediately and the process for completion was explained. The staff was extremely helpful, professional, and informative. They also followed all COVID-19 protocols to ensure the safety of myself and employees. On the day of my appointment, the staff member arrived on time and completed the work in a timely fashion. I am happy to say that my shutters are fixed and that the repairs made will be long- lasting. I would definitely recommend this company for anything to do with shutters.
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