I used this company several years ago for my move out of Toronto. Owner was a great salesman with a very reasonable price. Day of-the movers arrived late and upon calling the dispatch number I found it was out of service (gulp)! Felt sick to my stomach that my deposit $$$ was surely gone, but alas, they finally arrived. In addition to their late arrival, they also showed up with an additional worker and asked me to pay him as well to help feed his family? Not all my items made it onto truck...and I had to go back and reload my car upon emptying. Finally they asked for cash upfront prior to delivery. In the end, it all worked out, but it all felt very shadey and made for a high stress move! Would not use again
- Approximate cost of services:
- $800.00
- Company Response
I don't know why Home-Stars allows anonymous reviews from someone who may or may not have used my company years ago, it's hard to respond. I am glad the Move itself went well, great price and no damages. I give guaranteed pricing if an extra man showed up to speed up the move the hourly rate would be higher to pay the mover his wages, the overall price would be the same!. The start time is 9-9:15 am not 8:00am Today my company has 2 offices, all Customers have my personal cell number and Email address which I get immediately on my phone. We do not have a dispatch number as this review mentions. This was a small move of only $700.00 plus tax it would fit in our smallest truck which obviously is a better price, we don't move propane tank's, paints, flammable items, sometimes we have to tell customers this on moving day. We also take regular cheques if Movers asked for cash it wasn't necessary and I give guaranteed pricing, we also collect the bill now after the Truck is unloaded and take the risk of not getting paid. The Customer is never overcharged. I have an A plus rating with the BBB and was ranked the Top Mover in the G.T.A by Royal Lepage Canada, go to mandmmovingsystems.ca reference section for more details. I always suggest people check the BBB on Movers. My company has been in business since 1988. Sorry about the misunderstanding you have, it's really too bad you didn't contact me to clarify your concerns, Thanks again for the review. Brent Owner M and M Moving Systems 905-965-0212 or broutley1@live.ca or 416-440-4301