I went in all excited that there were so many things to look over and to peek at, but then I realized that I have already seen a lot of these items for sale in other places. I asked for advice in decorating my kitchen and did not receive any "warm and fuzzy" feelings about the process, so I left :) It was not that they were not friendly, I just think that they are spread too thin, they don't really specialize in any one thing.