Modern Appliance

Appliance Repair
Toronto Toronto ON M2H 2X1
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 8 timesBest of 2021winner 8 times

Reviews for Modern Appliance

Average customer rating:
9.9 10 (674 reviews)

Sort by

Alex C from Toronto
Alex C from Toronto
0 reviews Toronto, ON
10/10

Stove and Dishwasher Like New!

Peter was perfect. Prompt, professional, easy to communicate with, and very knowledgeable. OEM parts at good prices, well installed with no fuss and no mess. The kind of person you feel you can trust. I would recommend him without hesitation.

Was this review helpful?
Company Response

Thank you for giving us such a great glowing review!!!
I truly appreciate your business and I look forward to working with you in the future
Thank you again for your support!!!

Private User
Private User
Private User reviews Toronto, ON
10/10

Whirlpool Washer Repair

Super efficient and professional. The repair was quick and as promised. Offered honest advice about the reliability of the machine - I’ve decided to keep it for a few more years now!

Was this review helpful?
Company Response

Thank you so much for that glowing review!!!!
I truly appreciate your business and especially clients like yourself
I look forward to working with you in the future
Thank you again for your support!!!!

Private User
Private User
Private User reviews Toronto, ON
10/10

Dryer repair

Peter, from Modern Appliance provided excellent service at a reasonable price. He was transparent with the quote and anticipated cost. He promptly returned our call and asked for all relevant model information of our dryer before coming out. This allowed him to order the necessary parts to complete the repair and saved time and money.

When the part came in Peter provided an update and let us know when he could come to complete the repair. He was professional and courteous and completed the repair promptly.

We will be using Modern Appliance for any future repairs.

We will be using

Was this review helpful?
Company Response

Thank you so much for that great glowing review!!!!
I truly appreciate your business and I look forward to working with you in the future
Thank you again for your support

Private User
Private User
Private User reviews Toronto, ON
10/10

Dishwasher repair

Peter did an awesome job fixing our troubled dishwasher! He executed an ingenious repair that saved us from buying a new dishwasher. Great work!!!

Was this review helpful?
Company Response

Thank you so much for rating us so highly with a glowing review!!!!
It was very nice to meet you and I truly appreciate your business
Thank you again for your support and I look forward to working with you in the future

Private User
Private User
Private User reviews Toronto, ON
10/10

Oven repair

Timely, professional and kind service. Peter took the time to explain the issue after diagnosing the problem over initial email consultation and brought the part to fix the oven within 2 days.

Was this review helpful?
Company Response

Thank you so much for making time to give us such a glowing review!!!!
I truly appreciate your business and especially clients like yourself
Thank you again for your support!!!!

jhamilton
jhamilton
3 reviews Toronto, ON
10/10

Excellent Experience

Excellent service. Personable service person. Always on time. Extremely knowledgeable. Very helpful & explained everything. Neat & tidy.

Was this review helpful?
Company Response

Thank you so much for making time to give me such a great glowing review!!!!!
I truly appreciate your business and especially clients like yourself
Thank you again for your support

Laura
Laura
11 reviews Toronto, ON
10/10

OUTSTANDING SERVICE

*Peter has wonderfully serviced 2 appliances for me.
*He has advised me on a third appliance which allowed me to get a significant rebate from the manufacturer.
*He responds to his calls promptly.
*Peter is extremely informative and knowledgeable.
*Prompt service. Very fair pricing.
*HIGHLY RECOMMEND Modern Appliance.

Was this review helpful?
Company Response

Thank you , Thank you for that really great review!!!!!
I truly appreciate your business and especially clients like yourself
I look forward to working with you in the future
Thank you again for your support!!!!!

10/10

appliance repair

First, let me say look no further for an appliance repair service. Modern Appliance's service is unsurpassed. Peter fixed my dishwasher (which another repair service couldn't find the problem with) and fixed my induction range that nobody else would touch. He saved me from having to replace these 2 items that would have cost over $5000.
Their rates are also more than competitive.
I couldn't believe my good fortune. I was thankful to have found Modern Appliance through these Homestar reviews. So I wanted to add my review. I would 100 % recommend and endorse their work.
For more details read on...

I contacted Modern Appliance to fix my dishwasher, which I feared was unfixable. But Peter has it running good as new now – and better than it has worked in over 2 years!

I had previously hired another appliance repair service about 2 years ago, bc I thought there was an issue, but they said that they could find nothing wrong. The result was that I continued to use a faulty dishwasher that didn't really clean the dishes, I had intermittent leaks, and I was my damaging my dishwasher even more.
When Peter came to service it, he did a much more thorough investigation. He really listened to what I had observed in order to assist in diagnosing the problem, and was ultimately able to find the issue. He didn't have the part that was needed to fix it on hand bc the dishwasher is older and an uncommon model. But he could order the part and come back.
I took the opportunity to ask Peter about my stove, which nobody else would touch because the serial number had been removed. (Another thing I learned: don't purchase an appliance through a used dealership without making sure it still has a serial number!) I hadn't noticed the serial number was missing until I needed to have the stove serviced.
I had literally called every repair service that Electrolux had given me and nobody would come out. And the last repair service that came for my dishwasher said that the stove was unfixable.
But to my great surprise and delight, Peter was unfazed. He believed he could fix it. It was just a matter of finding the correct model number. He did warn me that it was an expensive electronic part – over $500. But it was absolutely worth it to me to fix it. I hate the idea of a fixable appliance going to landfill! I was further reassured when he told me that if it didn't work, he could return the part. So it was a no brainer. Later that day, he emailed to say that he had found the model number for me and order the part.
He came back as soon as he had the parts and fixed both in the same service call. He took the time to walk me through the repair of both appliances when he was finished. The dishwasher issue was definitely somewhat of a mystery to solve. To fix it, he had to straighten the door, which had somehow been warped, and fix an installation issue in addition to replacing the worn part.
Throughout the entire process, it was a pleasure to deal with Peter. He was incredibly knowledgable, held his work to a very high standard and inspired complete trust. He is also a consummate professional – never speaking ill of other repair services etc.

Was this review helpful?
Company Response

Thank you so much for making time to give me such a glowing review!!!!!!
I truly appreciate your time and business and especially clients like yourself
Your appliances will give you years of satisfaction!!!
Thank you again for your support and I look forward to working with you in the future
Stay safe and keep well!!!!!

Thank you

John P in Thornhill
John P in Thornhill
11 reviews Thornhill, ON
10/10

Great service!!

I had a problem with my refrigerator/freezer and was concerned that everything would thaw. I posted a service request on the site and was called back within an hour in the evening and was given instructions on exactly what to do to deal with it.

He told me to defrost everything for 24 hours and then restart the system. He also helped me walk through what I might find and what to do if it occurred. Finally he told me that the cost to replace a board would be $400 if it was needed.

Everything was 100% as discussed and today I have a working refrigerator again and I paid nothing. It is so nice to deal with someone who is so helpful and not trying to rip you off.

Was this review helpful?
Company Response

Thank you so much for posting such a great review!!!
I truly appreciate your time and I look forward to working with you in the future

Thank you again for your support!!!

Private User
Private User
0 reviews Toronto, ON
10/10

Dependable and top quality service

We discovered Modern Appliance a few years ago when our fridge needed a repair. We recently needed service for our gas range and there was no doubt who I was going to call to get help.

The owner is honest with the advice he provides and makes the repairs in a timely manner.

We recommend this company with no hesitation.

Was this review helpful?
Company Response

Thank you so much for making time to give us such a great glowing review!!!!!
I truly appreciate your your business and especially clients like yourself
Thank you for your support

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Modern Appliance

A Trusted Name In Appliance Repair and Service. Modern Appliance provides in-house repair and service to all makes and models of appliances. Visit us at www.modernappliance.ca

CATEGORIES
Appliance Repair
PRODUCTS
We repair and service all makes and models of major appliances
SERVICES
SERVICING TORONTO AND THE GTA We service all makes and models of major appliances. These include,Wall ovens, Ranges-Gas or Electric, Washers-front or top load, Dryers-gas or electric,Refrigerators-side by side,top and bottom mount-built in, Dishwashers, Freezers, otr microwaves, Central and ductless air conditioners
BRANDS
We service all makes and models of major appliances. Bosch, Dacor, General Electric, Hotpoint, Jenn-air, Kenmore, Kitchenaid, Magicchef, Maytag, Samsung,Thermador, Whirlpool, Amana,Asko, Frigidaire, Caloric, Kelvinator, Roper, Mcclary, Beaumark, Speedqueen, Coldspot, Inglis, Findlay, Westinghouse, and more.
STYLES
Top load, Front load, Built in, Slide in, Counter top.
SPECIALITIES
Refrigeration and Airconditioning, Appliance repair and service-electric and gas.
WEBSITE
http://www.modernappliance.ca/
YEAR ESTABLISHED
20
PAYMENT METHOD
Visa, Master Card, Cash and Cheques
LICENSES
Refrigeration and Air Conditioning,Appliance Repair
LIABILITY INSURANCE
Yes
DIPLOMAS
refrigeration&aicondition, appliance repair
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.