Trueseal Window & Door Systems

The actual product was acceptable after many months of waiting.
Installers were ill prepared .. did not have the proper tools to initially measure ... should have cancelled then.
A series of delays with a stunning disregard for customer service and particularly communications.
All communications needed to be prompted by us, and when they deemed to respond it was with word, not action.
No idea how they survive in such a competitive markek

The door is beautiful and the installation was perfect. 100% satisfied with the work. Door came on time before winter

Trueseal provided excellent customer service throughout the whole process. It was a pleasure working with Deb and her team. The installers did a great job and my new windows look great! Gabriele S, Georgetown

They did an excellent job on my new windows.
Were in contact with with timelines of installation.

A pleasure working with a family run business with years of experience and expertise. In summary, Deb's expert advice on the front end, and Arthur's attention to detail on the back end (installation) exceeded our expectation. It was a refreshing change to work with a service provider focused on delivering service excellence. That's how you stay in business for 50 years and counting

Poor Installation.
They visited our home twice to measure our Windows and to take pictures. Sold wrong trim to us. Now they are asking to pay again for proper trims to cover damaged drywall and paintline.

We replaced all our windows, the front door and garage doors. During the selection and decision making process the Trueseal team was extremely helpful. Deb took the time to understand our vision as well as offer very helpful options and suggestions. The installers were friendly, very knowledgeable and did a very professional install (including the attention to detail on the finishing work).

We are very happy with the end results and would recommend Trueseal to family and friends without hesitation.

I really like the work they did, very nice job done, I will recommend to family an d friends.

Had trouble getting started - they had to come back 3 times to measure one of the windows so the manufacturing was delayed. The installation went well except the sales rep had not asked about the existing security system contacts in the old windows which turned out to be a challenge and delayed the installation. However I must say I was totally impressed with the installation and with the final product - it looks excellent and the security contacts got all worked out. The crew also had to replace a window sill and went the extra mile by repairing some of the mortar below the sill. Very happy with the job despite the delays.

I'm very pleased with the quality and workmanship John and staff are very professional. They did not take any shortcuts. He made sure it was done properly. Would recommend them to anyone and I will. I have other windows and door that will need to be replaced soon and I will definitely call them back. Thank you