I paid for the removal of a tree and stump removal. A few years later I was doing some renovation work and we discovered that the stump had not even been close to removed properly. The contract was to remove the stump down ten inches. Please look at the photo and judge for yourself whether this stump was properly removed. It sure does not look like they have removed it to ten inches to me. You be the judge.
I called the company. Mike came out. Said I needed to pay him more money to remove the stump. He denied he had done anything wrong. Apparently when you contract to remove a stump with them you are not really contracting to remove the stump.
I would be happy to amend this review if the company would come out and honor the deal we had. Picture of stump and invoice attached.
- Company Response
We were hired 4 years ago to grind the stump. Stump removal is standard in all professional tree services. A machine grinds the stump down to wood chips creating a hole, the resulting wood chips fill the hole, grass grows on top. Below the roots rot. This is a picture of construction that exposed roots four years after the stump was removed. These roots are also several meters from where the stump was removed on the other side of the fence. ( I wasn't able to post a picture) Hundreds of roots travel in every direction for meters, no professional tree service would suggest there removal, nor would anyone want that. Not to mention it would take weeks and would cost thousands.