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Sears Roebuck and Co

Furniture
Burlington MA 01803-4923
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Sears Roebuck and Co
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Reviews by rating (past 12 months)

Reviews for Sears Roebuck and Co

Average customer rating:
5 10 (2 reviews)

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Kathleen fromWoburn MA
Kathleen fromWoburn MA
1 review Boston, MA
0/10

Purchase and delivery of gas range

The big issue was DELIVERY. Scheduled arrival time was 10am til noon on Saturday, but it never arrived. I made three calls that day and three times they promised to return the call, but they never called back, so I cancelled the order.

I never heard anything from them. Complete lack of custmeor service or follow-up. Lesson learned: don't trust their delivery promises.

Approximate cost of services:
$1,200.00
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Jim in Waltham
Jim in Waltham
2 reviews Boston, MA

First Review

10/10

fiberglass hot water heater (lifetime)

I bought a lifetime warrenty from leaks electric hot water heater some time ago. It has required new elements only 2 times in 14 years. The sears 800 line told me on the phone how to change the elements when the repairman could not get to the house for 2 days. It worked. It is the best heater and repair service I could imagine

Approximate cost of services:
$700.00
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