We were happy with the work but unfortunately, Thomas did not return to replace some boards that he installed which were worn or cracked. I had to come back to this site to update my review since Thomas was a no show on several occasions and has since stopped responding to our messages, which left a very sour taste in our mouths. This was a real unfortunate turn of events for us and I would NOT recommend Charette Carpenetry because of it. What if we were to find something that voids the guarantee he gave me?! I now know that this person will not be coming back to fix anything even though he gave me his word. Disappointing end to something that could have been avoided.
- Approximate cost of services:
- $12,000.00
- Company Response
I gave you a perfect deck!! everything was brand new. passed inspections with flying Colors. I have pics to prove that your deck was constructed above and beyond the ordinary standard!!. Just caint please everyone!