One morning, I was in a real jam when my garage door just wouldn't open, and I had to get to work. That's when Up and Down Garage Doors came to my rescue. They sent over a technician, Maksym, within an hour, even though it was rush hour. Maksym quickly figured out that a broken spring was the culprit and he managed to lift the garage door manually so I could get my car out and rush to work.While I was trying to make it to work on time, Maksym was hard at work fixing the problem. He even sent me photos of the repairs about an hour later, showing that he had fixed some other issues too.When I got back home, I couldn't believe how quietly and smoothly my garage door was working - it was like a whisper! Maksym's professionalism, friendliness, and attention to detail were outstanding. If you ever need top-notch garage door services, I highly recommend Up and Down Garage Doors, and don't forget to ask for Maksym. He's definitely one of the nicest and most skilled technicians you'll ever meet.