ASAP Roofing & Chimney

Chimney Build & Repair
North York ON M3B 2R7
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Chimney Build & Repair
ASAP Roofing & Chimney
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58%

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Reviews by rating (past 12 months)

Reviews for ASAP Roofing & Chimney

Average customer rating:
6.8 10 (5 reviews)

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Private User
Private User
Private User reviews Scarborough, ON
4/10

Fast job

They will go on your street approach a bunch of people and do a fast job and leave.

Approximate cost of services:
$1,200.00
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Praveen
Praveen
3 reviews Oshawa, ON
0/10

A horrible job on liner replacement

I had hired the company for a liner replacement. The team came on time but they were already in a hurry to rush to a different job. The liner was just stuck in the middle of the chimney and I was asked to complete the job by myself. I asked them to please complete the job before leaving but the crew said they will try coming back in a couple of days but they cannot promise anything and charged me 1200$ for a job that was horrible. They also tore my drywall and I'll have to fix that for nothing!. I am deeply hurt by the poor job done and I feel ripped off.

Approximate cost of services:
$1,200.00
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Company Response

Hi, Praveen.

We are unsure as to why you feel this way and apologize. There are some important details missing in your review.
You called our company looking for us to install a chimney liner and that you already have the parts. We told you we are really busy we would get back to you with a date. You told us it's "important to please come out on Easter Saturday," so we sent a crew to do as we felt you really needed it. when our crew showed up, a few things stood out. One being that we felt you had purchased an aftermarket liner, two being that you had drilled a 6-inch hole through your property foundation. The liner was 6 inches. You were also doing the drywall yourself in the basement and were not even halfway complete. however, we gave it our best shot and explained that we can not do it because the liner isn't fitting correctly, and there's not enough room in the chimney breast for the liner to bend. We told you, you don't owe anything anything we'd rather leave it. You asked us again to please do it. We explained that it's not possible. You told us you could do it and for us to give it our best shot. At this point, our crew was already late for a project. You recommend pushing the stainless steel liner all the way down from the top of the chimney right to the top of the hole, and you were going to get a connecting piece. To get the liner as far down as the chimney you requested, we explained we'd have to remove around 6-8 inches of drywall, and you happily agreed. The liner is not stuck. You know this. We can have our crew come out and remove it whenever you like. That's where you wanted it. We would rather reimburse you your money than have an unhappy customer. once again, we apologize that you feel this way. Our crew was just trying to do as you asked rather than leaving you disappointed.

Private User
Private User
Private User reviews Etobicoke, ON
10/10

Really pleased with your help on fixing our leak we have had this coming in since Nov 2023 com

Really fortunate to have contacted this company who came out on said time took care of our leaking problem we have had since Nov 2023 so pleased thank you ASAP roofing & Chimney.

Approximate cost of services:
$2,200.00
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Company Response

Thank you, it was pleasure working for you.

Private User
Private User
1 review Old Toronto, ON
10/10

Roof replacement

Asap roofing & chimney done an amazing job on changing all our shingles on our home.
They are a really nice and respectful team. They even gave us a free chimney sweep.

Thank you again to ASAP roofing.

Approximate cost of services:
$5,850.00
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Company Response

We appreciate your kind review. it was a pleasure working for you.

Paul Martin
Paul Martin
0 reviews Oshawa, ON

First Review

10/10

Shingle and membrane replacement

I had ASAP roofing and chimney change the shingles in one of my property's on January 2nd. My local company were did not come out in these weather conditions so I contacted ASAP Roofing and I needed a replacement asap as it was leaking. I called Will I explained what was needed to be done, he got measurements through satellite. I was emailed the quote that day (December 27th 2023) I approved and they scheduled for January 2nd 2024. Amazing response time and flexibility as there name states. Very convenient for these kind of circumstances. I'm very pleased with there work and would recommend them to anybody needing a quick replacement.

Thank you again ASAP roofing.

Approximate cost of services:
$6,500.00
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Company Response

Thank you Paul, it was a pleasure working for you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about ASAP Roofing & Chimney

ASAP Roofing and Chimneys is committed to providing customers with quality service in all roofing projects from complete roof replacement to repair of damaged or missing shingles. We have skilled and experienced roofing experts, provide superior workmanship and competitive fair prices. We use top quality materials and offer each client ...
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