Citywide Home Improvements Ottawa

The response from Citywide to my complaint below is so outrageous that it is almost not worth responding to. I begged them to come to my house to see the damage. I told them to bring their engineer. I asked his staff to leave after the fourth major water leak and when James refused to come to see what was going on. He actually parked a few doors down when he came to pick up his staff. Wouldnt answer the phone or my texts. My kitchen ceiling was on the floor and no one would come to the house. Yes of course I told them to leave since they couldn't do anything
without the boss say so and he refused to face me. Insurance fraud? My
neighbours? Get real! Who do you think is going to believe that
nonsense? There were things missing, swearing, yelling, rudeness, unprofessionalism which even included one of their staff going into my bedroom and my ensuite and opening the door while I was using the toilet. Why was he in the master bedroom to begin with? I sent you invoices, how else do you know how much I am claiming in damages.
Continue to tell fibs and you only show how unprofessional you are. Can you be more foolish?
Below is my original post.

Original post:
I hired them to renovate my bathroom and soon found out that they had absolutely no knowledge of basic construction standards. They had incompetent subcontractors and plumbers working in my home for over 4 weeks and all they managed to do was damage my home.
They installed tiles directly onto the studs, nailed pipes together instead of using plumbers putty, cut the lips off the bathtub and did not bolt it to anything. Did not use waterproof sealant, did not use ditra (waterproof membrane) on the floor before installing the tiles, used plywood nails instead of construction nails, used grout to repair holes they made in my walls, floor was raised almost 2 inches for some reason and was left with a 45 degree slant, and they damaged all my plumbing.
One of their contractors was peeing into the plumbing for my bathtub instead of using the powder room. When the new plumber was repairing the damage he found stale urine in the P-trap. The stink made me physically ill twice.
I had 4 water leaks during their construction. The final one caused so much damage to my kitchen ceiling, I had to have half the ceiling and my cabinets replaced and mould removed. The owners never came to my home to see the damage.
They hid the mould in the bathroom and covered it up with tiles. They told me there was no mould. They did not use drywall, but glued heavy 12x24 porcelain tiles directly on the studs. The wall came down by hand in less than 3 seconds. They put my family in DANGER of being seriously harmed.
Their contractors yelled and screamed, swore excessively, even while I was working from home and in meetings, and took household items from my storage in the basement.
In addition to the damage to my bathroom and kitchen, they stained my carpet, punched holes in my walls and linen closet, damaged my banister in several places and left the place absolutely filthy.
The new plumber said that if I had used the sink, toilet or shower, I would have had a major water leak and by the time I would have finished showering, the house would have been flooded.
It cost me almost $26,000 to repair the damage and the additional costs to the original cost of remodelling the bathroom.
Citywide has not compensated me for any of the damage they caused. I will have to take them to court.
Citywide has NO PROFESSIONAL ETHICS at all.
DO NOT USE THIS COMPANY FOR ANY TYPE OF WORK.

Citywide home improvements renovated a bathroom and kitchen for me in September this year.

The result was great. James from citywide came out to look at the work. He was very professional and and had great ideas.

The work began 2 weeks later. Within 1 week I have a complete new bathroom and kitchen. I am in love with the result.

I would highly recommend citywide home improvements
Thanks James