CanadAppliance

Initially, I dealt with Alice who initially provided excellent customer service and information. I needed an induction cooktop repair. The technician was good as well. They then said we needed a motherboard that needed to be sent from B.C. I had to pay a deposit of over $600. They kept me abreast of all information and when the motherboard didn't work, they got another part and it finally worked. When I emailed them, to request that they send the outstanding amount ($400) back to me, they didn't respond. I just tried now (a month later) and my email bounced. Disappointing and frustrating. I had trusted them.