Poor quality workmanship, product looks nothing like the pictures and no reply from the company
I feel like I've been taken advantage of. I was extremely disappointed by both the service and quality of the workmanship. I ordered a custom metal awning that looked nothing like the pictures on their website when it arrived. The quality of the workmanship is poor and the company is not responding to me since I placed the complaint and have emailed the sales rep a dozen times.
It was also 6 weeks late when it arrived.
At this stage I am forced to take the company to small claims court as I have seen no progress towards a resolution and the person handling my file doesn't answer calls anymore.
I am happy to remove this review if the company resolves my issue.
- Approximate cost of services:
- $6,000.00