Fence Squad

Fences & Gates
Thorold ON L2V 4Z9
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HomeStars  >  Fences & Gates in Niagara Falls  >  Fence Squad  >  Terrible Fence job
Robert
Robert
29 reviews Niagara Falls, ON
0/10

Terrible Fence job

I found the quality of Ruslan's work to be terrible. I've attached a series of pictures to illustrate it.
He didn't actually finish the job after he was paid and additionally, I had to hire another company to fix his mistakes. I hope people read this so that they may avoid the same mistake of using this company.
He also dug up my bricks and left a crater slopping toward my house. I never had a problem with rainwater coming in to my foundation, until he did the job.
As illustrated in the picture, the metal bracket was not even fully connected, there were many uneven boards, half the fence was going to collapse, he was missing toe screws throughout the fence line, just to name a few. I hired someone else to correct all of his errors.
I politely asked Ruslan to fix his many obvious mistakes and his response was that he won't and that he is blocking my number.

Approximate cost of services:
$9,950.00
5 of 5 people found this review helpful.
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Company Response

Hello Robert.
Very sorry to hear that, we did our best trying to make you happy. We done so much free work for you, as cutting the trees, digging a hole by hand auger because a gas meter, moving your stuff, etc... But we refuse extra work as grading, landscaping and interlock that you think we have to do.
Anyway, even after this review you still have a warranty, so if you have any issues with your fence give us a call.

PS. When you sign contract with company and see truck, trailer and equipment with the company name on it, 4 guys with branded t shirts they are not strangers, they are employees.