AireEnergy

Heating & Air Conditioning
Richmond BC V6V 1X7
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HomeStars  >  Heating & Air Conditioning in Vancouver  >  AireEnergy  >  Never use these guys. Terrible installation, bad communication, damaged product
Private User
Private User
Private User reviews New Westminster, BC
0/10

Never use these guys. Terrible installation, bad communication, damaged product

I will never use these guys, nor would i recommend them to anyone. There install team are not equipped with the correct skill set to install an AC unit. They installed my unit incorrectly, left damages on the wall, and now aren't returning my calls.

Approximate cost of services:
$8,000.00
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Company Response

Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and frustration you’ve encountered. This is certainly not the level of service we strive to provide.

We take your concerns very seriously, and it’s clear that we did not meet your expectations. I would like to personally ensure that your situation is resolved to your satisfaction. Please reach out to us directly at (778) 601-5008 so we can address the installation issues, repair any damages, and improve our communication moving forward.

We value your feedback as it helps us improve our services, and we hope to have the opportunity to make things right.

Thank you for bringing this to our attention.