Lex came highly recommended by my brother so I decided to hire him to lay a backyard concrete patio and widen the driveway.
Work was delayed from September and finally started in the second week of December.
This should have been my first warning sign.
He assured me it will be fine as he has done work in colder temperatures. I trusted him as he was the professional.
The backyard patio was laid first and the driveway was done a week later.
In the late spring, I noticed some flaking of the backyard patio surface and called Lex. He said he would come out to have a look as soon as possible.
He never showed up nor did he contact me.
(My second warning sign).
After several more calls to Lex, I felt he was feeling annoyed with me calling him and he actually shifted the blame on me stating I must have sprayed water onto the patio concrete after he left.
Why in the world would I even do this as any normal person would wait for the concrete to harden.
Needless to say, Lex NEVER came back to see how the flaking affected the patio. After I paid him the full amount, he considered this a closed case!
To this day, I cannot fully enjoy my backyard patio as the flaking has affected the whole surface and each time I see it, I cannot help but feel being ripped off by this man!
In my opinion, his workmanship is extremely shoddy and his customer service is non existent.
I do NOT recommend this company to anyone unless you want to be ripped off.
- Approximate cost of services:
- $13,000.00
- Company Response
This costumer name is bill he has been following me since and talking bad review he don't pay but he wants proper jobs done I did a job for him and warned him about putting salt on concrete which he did now he's expecting me to come rip out his backyard for free which he was warned I agreed to do soo but he don't want to pay and has no patience upon me showing up he's mad and told me to leave so bill please stop following me