dishwasher diagnosis and repair
This guy is a joke. He came, pulled out the dishwasher and said it needs new motor part. Three days later, I called him and he hadn't put the order in. Five days later I called him because he hadn't called me back, he said he had a fever and wasn't working.Nine days later, I asked about the part and he said he needed cash up front.
- Approximate cost of services:
- $100.00
- Company Response
Dear Jessica,
We sincerely apologize for the inconvenience you experienced with our dishwasher repair service. Your feedback is important to us, and we regret that we did not meet your expectations.
At JK Appliance Repair, we pride ourselves on providing prompt and efficient service. We are sorry for the delay and for not having the necessary parts on hand. Our team will be reviewing this situation to ensure it doesn't happen again.
We would like to make this right. Please contact us at +1(647)560-8966 so we can arrange a follow-up visit at your earliest convenience. We are committed to resolving the issue with your dishwasher and restoring your confidence in our services.
Thank you for bringing this to our attention, and we appreciate the opportunity to improve.
Best regards,
Vivek S.
JK Appliance Repair
+1(647)560-8966