Oasis Cleans

House & Apartment Cleaning
Calgary AB T2Y 3L2
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83%

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Reviews by rating (past 12 months)

Reviews for Oasis Cleans

Average customer rating:
9.1 10 (14 reviews)

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Francine
Francine
4 reviews Calgary, AB
10/10

Cleaning services

This was for a deep cleaning as this was a first time for me using a cleaning service. I was a bit apprehensive but no hesitation to book again after the wonderful work done in my house. I would recommend them without hesitation. Thank you Oasis and Danielle!

Approximate cost of services:
$249.00
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Company Response

Thank you for the reivew Francine. I'm so pleased that we were able to take a weight off your shoulders and take care of your cleaning needs. Welcome to the Oasis family!

Private User
Private User
Private User reviews Calgary, AB
10/10

Renovation cleaning

This husband and wife team was great. They were efficient, thorough and willing to take on extra tasks. I would hire them again.

Approximate cost of services:
$32,000.00
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Company Response

Thank you so much for your review. We always strive to leave you completely satisfied with the result.

Becca in Calgary
Becca in Calgary
6 reviews Calgary, AB
8/10

Post Reno clean

We hired these guys to come in and do a post Reno clean for us.
Who knew a Reno would leave soooo much dust on every single inch of your home even when it was only the main floor being renovated! Lesson learned. Tarp EVERYTHING!
At the end of the day they did a good job. There was some maybe miscommunication between myself and the owner on what I expected so unfortunately they had to come back the next day to fulfil my expectations but that being said they were very apologetic and did a much better job the second time around!
I would hire them again. Lesson learned for me to make sure our expectations were aligned!

Approximate cost of services:
$354.00
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Company Response

Thank you Becca for your review. We strive to get it right the first time, but occasionally, as you say, there can be some miscommunication. I'm glad we could come back and make it right!

JMehling in Calgary
JMehling in Calgary
3 reviews Calgary, AB
10/10

Custom Cleaning Specialists

My floors never get a good clean. I needed someone to come in and scrub the floors on a regular basis and that is what they gave me!! A minimum of two hours is required so that is what I booked for every other week. My floors get scrubbed and there is enough time to clean a bathroom or the kitchen or any other places that I want. A very custom clean of just what I need cleaned.

Approximate cost of services:
$90.00
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Company Response

Hi and thank you for the review. We are happy to work with you to customize your needs.

Carole Kubeczek from Calgary
Carole Kubeczek from Calgary
4 reviews Calgary, AB
10/10

Housecleaning service

Service is working as expected. Shows up on time and the work is well done. For our household, having the same cleaner show up every time is important because we have two canines. I appreciate the companys willingness to discuss how the service could be customized to meet my needs.

Approximate cost of services:
$140.00
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Company Response

Hi Carole, thank you for the review and we are happy to work with you to customize for your needs.

Lynn
Lynn
1 review Calgary, AB
0/10

Post Renovation Cleaning -- Would not hire or recommend

I wrote a review previous as requested by Oasis however note it's not on the website. In essence, I hired this company for a post renovation cleaning. I was told I would be provided with an experienced team given a renovation clean is a "deep clean." What I received was an individual who was two weeks into the job (albeit very friendly and open to feedback) and another individual who not only showed up late but could not distinguish the difference between hardwood floor cleaner and other surface cleaner (for laminate, tile, etc.) even though this was explained 3 -- 4 times. She stayed for approximately 2 hours and left. When I addressed my concerns with the owner, she admitted this individual would likely be released and credited me $25. I spent most of the day cleaning. When I pursued this further, the owner stated that I ought to be able to handle conflict given my profession! I considered myself a customer and ought t have been treated accordingly. The owner did offer to discuss further with me after I wrote the review however I couldn't imagine what this would resolve -- my credit card was charged for services I don't consider having received.

Approximate cost of services:
$464.00
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Company Response

Hello Lynn, thank you for the review as all feedback helps us grow and improve. There were multiple attempts to resolve this with you, I even offered additional compensation or the 48 hour reclean guarantee both of which you refused, plus after the clean when we spoke you told me you were satisfied with the outcome especially since one cleaner completed the tasks that the other did not, after you requested that she leave, which out of respect did so. I truly apologize for any miscommunication regarding the floor cleaners and your instructions to my cleaner, and I respectfully offer that I am at your disposal to discuss this further.

Private User
Private User
Private User reviews Calgary, AB
10/10

Cleanup after Renovation

Ive just completed a major kitchen renovation with drywall dust etc covering everything. I used the services of Oasis to help me get my house cleaned up and put back together. Very happy with the outcome and to support a local Calgary business!

Approximate cost of services:
$300.00
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Company Response

Thank you for your kind review. We love doing post-reno and other deep cleans to get your home sparkly and fresh!

Private User
Private User
Private User reviews Calgary, AB
10/10

Cleaning services

The staff were professional and thorough. On time and up to my discerning standards. I would highly recommend.

Approximate cost of services:
$75.00
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Company Response

Thank you for your kind review and putting your trust in us. We really appreciate it!

Private User
Private User
Private User reviews Calgary, AB
10/10

Cleaning services

Oasis Cleans
I have recently had my home cleaned by
Oasis Cleans.I would like to say I was extremely impressed with their professional services.Arrived right on time when I expected them to be here.
The lady that came was very friendly and caring with attention to detail..Asking me if there was any particular area in which I would like to focus on more do than others, If there was any cleaning products that they would prefer me to use other than my own.Very consideration my opinion. They were willing to go above and beyond to my needs as a customer.
I found her very trustworthy. I will definitely keep them in mind for the other services that they are offering. I must add, their prices are very reasonable.

Approximate cost of services:
$200.00
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Company Response

Thank you for your kind review. Let us know what other services you need in the future and we'll be happy to do all the work so you can enjoy your home Oasis!

Private User
Private User
Private User reviews Calgary, AB
10/10

Very pleased

I have been recently diagnosed with a medical condition and have not been able to do much cleaning around my home. I was very pleased with everything Shelby accomplished and I also thought the price was very fair considering the amount of work that needed to be done

Approximate cost of services:
$293.00
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Company Response

Thank you so much for the kind review. We are happy to come back and help you anytime! Weekly, Bi-weekly and Monthly bookings receive automatic discounts

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Oasis Cleans

Welcome to Oasis Cleans. We provide friendly and flexible home cleaning services to all communities in Calgary. Whatever your needs, let us make your home sparkle and create that home oasis feeling for you whenever you need it. » Free Quotes Available - Call Today! » Manage bookings online » ...
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