You entered a contract without knowing it
I was contacted by sales person who knocked my door told me that he could offer me a discount for the pest service since all my neighbour got the service. He told me it was $180 for one time service and asked me to quickly sign the paper so that I could be registered for the next service.
Later on, I was notified that actually I had signed a year contract with the company. Instead of one one-time fee, I am charged each quarter of $180 and there is a cancelation fee for the contract. I was not even aware that I signed a contract as I thought I just signed to register for the next service. That is the impression the salesperson gave me. I ended up paying more than $500 for two services which is an outrageous high price. I don't recommend this company as they are fooling customer into signing the contract without their acknowledgment
- Approximate cost of services:
- $510.00
- Company Response
Hi there! Thank you for taking the time to leave us with your honest feedback! We're sorry to hear your experience with us was anything less than satisfactory. We always aim to deliver a great experience, and we apologize for not meeting your expectations. We appreciate you bringing this to our attention so that we may improve on these issues. Please feel free to reach out to our customer care team and ask to speak with the Branch Manager in your location and we can discuss options to make this right for you. You can call us 855-489-3640 between 9am-5pm. Thank you again for the feedback and we look forward to making this right.