Lumon Canada Inc. - Hamilton, ON

Sunrooms, Solariums & Greenhouses
Hamilton ON N0B 2T0
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HomeStars  >  Awnings & Canopies in Burlington  >  Lumon Canada Inc. - Hamilton, ON  >  poor communication and aftercare
Private User
Private User
Private User reviews Toronto, ON
2/10

poor communication and aftercare

Lumon built us a sunroom that leaks from the bottom. Whenever it rains, it creates a pool of water inside. We asked for their assistance to seal it better, but they have not responded to our request for the last six months despite multiple emails and phone calls. We have no choice but to go elsewhere to correct this unfortunate construction error to prepare for the approaching winter weather and influx of melting snow.

We like our sunroom, but I would suggest you go elsewhere to get this built. You will get your money worth with better connmuniction, better aftercare and much less frustration along the way.

Approximate cost of services:
$40,000.00
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Company Response

Hi, We are extremely sorry for the inconvenience caused. We care about all our customers deeply and we would like to rectify this situation. Can you please send us email on info.canada@lumon.com and provide your contact details so we can look into this situation for you?
Thanks!