Comfortrust Home Inc.

It was a pleasure dealing with Constant Home Comfort. Leo was very accommodating. I have several requests and changed the install date several times, but Leo took care of all my requests. Everything is done the way I wanted. The install team tailored to my individual circumstances and is very knowledgeable too. They were fast, very courteous, and cleaned up after the installation. I am very happy with Constant Home Comfort and would gladly recommend them to my friends and family. Thank you Leo!

I was in the market for an AC, so I called a few company to get an estimate, and Leo was quick to offer the on site estimate. He was very knowledgeable and gave me a variety of options. The price he quoted was comparative, and he followed up on the proper procedures on the installation, such as inspections. The installation was smooth, and the crew cleaned up after themselves. Now I am just waiting for Leo to work on my government rebate.

Heard about there black Friday promotion from my friend. We contact them, and they send a HVAC system expert to inspect my house. Brian was super professional and familiar with everything in the house. We replaced Our 25 years old furnace. Completely satisfied and we see the huge different immediately. He also help us to file the Energy rebate. Great saving!

I'm am very grateful for the service you have provided for me. You & your team did an awesome professional Insullation on my roof & it make a huge difference in my heating bill. Me & my wife are very please with your work. Thanks again

Friend of my referred me this company. One of their home advisor visit my house to inspect everything and provide me the best solution. I have no doubt that was the best customer representative I have ever deal with. After 1 weeks, they came and install everything for me. Professional, nice and clean. Thank you

Replaced my 10 years old furnace and air conditioner , all rebate and service is handled by their people, don’t have to do anything but just answering phone calls LOL, pretty satisfied and they giving fair price and good services.

I purchased their American Standard Furnace & AC this summer. My house was built in 2001. All of the equipment is original. Their sales
Hank gave us a great presentation and a positive follow up service. I can still remember his email quote.

The installation team is professional. Alex came to my house with his apprentice. They are efficient and hard working.

I know my job is not a easy job due to the finished basement. But they put an access panel to cover the venting hole in the ceiling afterwards, which makes me happy.

Their price is in the middle of my 3 quotes. The price of Reliance is the higher one. Another Chinese company is the cheaper one.

Good and fast service. Salesman is enthusiastic and recommended different models to me. He told me the details of the machine. The price is reasonable. The company helped me to find auditor and got rebate.

Installation done in Sept 2020

My background is a professional engineer and technology sales executive. The following is my personal opinion only and based on my experience dealing with this company to purchase a communicating HVAC system along with topping off blown-in attic insulation.

The good:
- broad selection of product lines to choose from
- aggressive pricing, pre-sales negotiation and promotions
- installation was done very well and professionally albeit some minor deficiencies that needed to be addressed afterwards (i.e. drain hoses laid out as a 'u' trap so water would not drain [this could have turned into a catastrophic issue if it wasn't noticed], humidifier saddle valve not completely opened, several areas of air leakage that needed to be foil taped)
- I am mostly happy and satisfied but it has been a roller coaster ride

The bad:
- configuring the system required significant time and research on my part, otherwise it would certainly have been a disaster in that the system would not have been what I wanted
- scheduling and planning the work was long and very haphazard

If you take their recommendations verbatim you will get a functioning system that works with a decent installation and most likely with a good price. Otherwise I would recommend this company with caveats and only if you are adventurous:
- do not take anything for granted, know exactly what you want and triple check ALL part numbers in the contract against the manufacturers current part numbers
- take their recommendations with a grain of salt as there will be some naivety in the sales process although part of the blame here falls on the manufacturers for not properly educating their dealers, still their default mode seems to be to close the deal and sell product they want to move without clearly explaining or disclosing this (even though it may be obsolete product)
- any problem resolution post installation will get into the domain of 'nickel and dime-ing', i.e. willing to fix a problem but not bear the responsibility of paying for any problems they create

The prices are good and the work is good but if you don't want to invest the time to educate yourself on these systems, fact checking part numbers, checking/verifying small aspects post-install then look elsewhere.

i had a broken furnace and wanted to replace it, so I called this company. They were very responsive and sent an advisor right away to my location. The advisor was very patient, he checked all relative details at my house, suggested me the most suitable model and got me in schedule one day after that. They also helped me to get the energy rebate.