Windowsville

Windows & Doors Installation & Service
Vaughan ON L4K 2N1
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HomeStars  >  Moving & Storage in Markham  >  Windowsville  >  Company pushes through despite a mistake
Alex B
Alex B
2 reviews Old Toronto, ON
10/10

Company pushes through despite a mistake

We ordered a new front door for our home. Windowsville team came and measured, ordered the door and a few months later came and installed. Towards the end of the installation we realized that the new door was the same dimensions as the old door, not the foot taller new door we had ordered.

When we contacted them, the company immediately admitted we were right and gave us two options. 1) Keep the existing door for a discount or 2) They would come reinstall the correct door at no extra cost.

After some deliberation we chose option 2, and true to their word Windowsville came and installed the door when it arrived a couple of months later at no extra charge to us. Their team was polite, professional and clean. We like the new door and would certainly consider working with them again.

Unfortunately its rare for companies to act honourably and with integrity these days. Windowsville does that, and you can hire them and know your investment is safe.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for choosing Windowsville windows and doors and for your feedback! We hope to service your future needs in windows or doors and will always stand by our promises. Thank you for your patience on the inadvertently prolonged project!