Be sure to confirm your specifications before and after installation
Everything went smoothly until the installation. Then they mixed up one of the windows and installed it opening the wrong way. We notified them immediately, but it took almost two months before they could return to replace it. The team is friendly and the windows appear to be good quality, but if you hire them make sure you double-check all your specs with them to avoid mistakes like this.
- Approximate cost of services:
- $7,000.00
- Company Response
Hi Leaticia, we are sorry you are going through this experience and sometimes mishaps like the wrong opening side for the window happen. We keep them extremely rare and deal with them to the best available resources, but sometimes delays like this may also occur. As we mentioned during our last communication, the replacement window is ready and one of our representatives will call you shortly with options for installation time. I hope we can make it right for you within the next several days. Please contact the office if you have any questions.