Solidcare Home Improvements

Heating & Air Conditioning
Richmond Hill ON L4C 1W3
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HomeStars
Heating & Air Conditioning
Solidcare Home Improvements
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89%

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Reviews by rating (past 12 months)

Reviews for Solidcare Home Improvements

Average customer rating:
9.2 10 (12 reviews)

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Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Emergency Furnace Replacement

Furnace inspection failed for safety. Solidcare able to quote and arrange for replacement same day.

Approximate cost of services:
$2,800.00
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Michael
Michael
1 review Vaughan, ON
8/10

Roof shingle replacement

I have problem with this company and the salesman Mathew helped me to resolve the issue and they are working on my roof now with the contract agreed price.
Thanks Mathew.

Approximate cost of services:
$7,000.00
1 of 1 people found this review helpful.
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Private User
Private User
0 reviews Toronto, ON
10/10

Furnace

Our furnace broke down . Called Solidcare Home Improvements. Dealt with Matthew, he was fantastic . Helped us repair the unit on the same day and later helped replace the unit . Great customer service from their staff and technician team. I would recommend this company to others.

Approximate cost of services:
$4,500.00
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Company Response

Hello,
Thank you for the trust and feedback.
We will continue to offer the same optimal service to others . Greatly appreciate it !

Kathy
Kathy
1 review Markham, ON
10/10

Attic insulation

A great experience. They will recommend the best solution based on the status of the attic. The technicians work seriously and responsibility .The service attitude is very good. After completion, it is cleaned. I will introduce more friends to enjoy this service

Approximate cost of services:
$1,150.00
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Company Response

Hello Kathy,
Thank you for choosing Solidcare Home Improvements. We look forward to your referrals.

Miller
Miller
0 reviews Toronto, ON
10/10

Heating

I learned about Solidcare Home Improvements through a friend's introduction, and tried their attic insulation service. The master is careful and responsible, and can solve our needs very well. This year, we asked them to replace the heating and cooling. The machine is very quiet. Solidcare Home Improvements is trustworthy.Recommended

Approximate cost of services:
$2,300.00
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Company Response

Hello Miller, thank you so much for your kind words.

Benson Lai
Benson Lai
1 review Markham, ON
3/10

Furnace broke down

Installed Furnace in Oct 2022 but the furance broke down today (Jan 10, 2023). The technician told me that the fan was broken down and need to replace it. So disapointed.

Jan 11, 2023@4;23PM
I called to their office in the morning and checked the parts (fan) delivery status. Their reply was "don't know". I really don't understand it. The furnace I purchased 4 months ago is not an old model that the parts shouldn't be that hard to find. Solidcare can arrange installing a new furnance within 24 hours but cannot repair a NEW furnace within 24 hours???? It is totally unacceptable and ridiculous.

I believe my family, with 80+ old man and kids, has to stay in a freezing home for another night. Thanks Solidcare.

Approximate cost of services:
$3,400.00
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Company Response

Hello Benson,
Thank you for your feedback. We do apologize about the unit having a defective part and did not function properly. Your feedback means a lot to us. This will help us bring the matter to the manufacturer and make them aware of these types of issues.
We tried to service and change the part on the same day. However, the part was not available at the local supplier, the part had to be shipped from a different location. We are glad we could get the part the following day and helped changing the faulty part out. Again, we do apologize for any inconvenience this may have caused. Please feel free to contact us with any other concerns you may have. Thank you.

Kermit
Kermit
0 reviews Markham, ON
10/10

Furnace replacement

Our furnace broke down so we contacted Solidcare and arranged a day and time for an assessment. Eddie, who came to our home to give us a quote, called ahead of time to let us know the exact time he'll arrive and was very punctual.... this is something I always appreciate when people come to my home so I have time to prepare instead of just showing up all of a sudden while I might be doing something at the moment. Eddie was polite and honest. We also had a little incident where I can say Eddie stands by his words and is a person with integrity.
After we agreed to have them install our furnace, a team of 2 people came. They also called ahead of time to let me know what time they'll arrive and as well, they were very punctual. They brought several big cloths where they put on the floor and stairs of your home leading to the furnace area so that they can walk on it to try to avoid stepping their shoes on your flooring. The job took over 3 hours (close to 4?) including clean up. Overall we are pretty happy with their service!

Approximate cost of services:
$3,400.00
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Company Response

Hi Kermit, Thank you for taking the time to leave us a reviews. Solidcare Home Improvements appreciates your feedback and is pleased to hear you were happy with the job!

Fan
Fan
1 review Markham, ON
9/10

adding attic insulation

I hired Solidcare to add attic insulation to qualify for the green energy grant. Both the sale person and the workers are courteous and professional.

The first team worked about 2 hours and cleaned up tidily afterwards. Unfortunately, the total thickness was uneven with some areas 3-4 inches below the expected 17-18 inches. I contacted the salesperson and he promptly to send another team 2-3 days later. This team added the insulation to my satisfaction (I used a laser leveler to indicate the target). So despite the mishaps, I am very satisfied by the company willing to stand behind their work.

To home owners, it maybe helpful if you at least go into the attic and staple white paper slips on the wood struts to mark the expected thickness. This will be helpful for both the workers and yourself.

Approximate cost of services:
$1,000.00
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Company Response

Hello Fan,
Thank you so much for your kind words. Most importantly thank your for choosing Solidcare Home Improvements for your home service(s) needs.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Furance & garage spray foam

Excellent service, professional and knowledgeable staff. It is beyond my expectations. Well recommended to my family and friends.

Approximate cost of services:
$5,500.00
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Company Response

Hello ,
Thank you so much for taking your valuable time in writing this review for us . We are pleased to hear that everything worked out so well. Again, many thanks and we look forward to future business opportunities .

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Solidcare Home Improvements

Solidcare Home Improvements are proud to be serving GTA and surrounding communities. With over 10 years of experience in the industry we have serviced many fine clients and are proud of our reputation. We are a community focused company to serve all your needs. At Solidcare we are big enough ...
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