iGlass Inc.

Mirrors & Glass
Aurora ON L4G 7C1
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Reviews for iGlass Inc.

Average customer rating:
9.4 10 (18 reviews)

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Carol
Carol
2 reviews Richmond Hill, ON
10/10

Shower door

Ali from iglass Inc. Is exactly the type of person you want in your home doing a job for you. He made contact with me promptly and set up an appt for the next day. When he came he made detailed notes and measurements, and had a quote for ne very quickly, which was very fair and we excepted. 2 weeks later and he was here this morning and the door looks great! Thank you Ali, you were awesome !

Approximate cost of services:
$1,500.00
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Company Response

Thank you so much for the kind words, Carol. it was my pleasure. you were fantastic to deal with and a delight.

I wish you all the best .

mahjabeen mustofa from Mississauga
mahjabeen mustofa from Mississauga
2 reviews Mississauga, ON
0/10

Not recommended

I told ali i wanted towel bar for both bathrooms but he installed in one and not the other. When i asked him to fix his mistake he said it will cost me additional 150$. So there goes my awesome post sales experience that he bragged about before getting the order. I paid extra for having my peace of mind to get the glass done by someone with such good rating in homestar unfortunately i am disappointed. Will never recommend him

Approximate cost of services:
$4,000.00
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Company Response

Dear Mahjabeen,

Thanks for sharing your feedback. I’m sorry your experience with iGlass Inc did not match your expectations, which is due to a misunderstanding on your behalf during the quoting stage. As I had explained to you previously, I was not able to have the door swing inward due to the very low positioning of the shower head inside the shower. My only option was to have the door swing outward, and by placing a towel bar on that door, it would constantly hit and damage your wall when opening.

I pride myself not only on my service but also on my quality of work, experience, and technical skills. I would never have agreed to install the towel bar on that door, knowing it would cause damage in the future. I would also never risk my reputation and having an unhappy customer over $150. If I was able to install the towel bar, I would have free of charge. I’m sorry you misunderstood the scope of work included in the price I gave you when we discussed it verbally over the phone many months ago.

Private User
Private User
Private User reviews Oakville, ON
10/10

Bathroom glass shower enclosure

The company owner himself came to my Condo absolutely on time, and immediately started installation, he had no reservation in allowing me to watch him while he was working, he was very professional, meticulous, with attention to detail. Took his time, did not rush to finish and disappear.
Leaving me totally satisfied and happy, great personality, and very honest.
I wish him all the best in his company.
Highly recommended !!!!! Zahir Young

Approximate cost of services:
$2,712.00
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Company Response

Zahir, thank you very much for the kind words! It was a pleasure doing business with you. On a personal note, you are an amazing man with much wisdom, and it was my absolute pleasure having a chance to chat with you during the time I was in your home.

I wish you all the best!

Private User
Private User
Private User reviews Brampton, ON
10/10

Glass Shower Door

We contacted several companies looking for glass shower door options and Ali was the only person that called me to talk through options. He came out to see the shower and take measurements and we really appreciated his knowledge. The glass door turned out beautifully and we are very happy with the overall experience.

Approximate cost of services:
$2,250.00
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Company Response

I'm really glad you liked the final result. it was a great experience working for you guys, you were both very kind people and I wish you all the best

Private User
Private User
Private User reviews Mississauga, ON
10/10

Shower Glass Installation

Very pleased with the shower glass install. Ali was very informative and answered all of my questions. I would definitely recommend.

Approximate cost of services:
$1,400.00
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Company Response

it was an absolute pleasure dealing with you... Great people always make the job easier for me :)

Hugh and Aldona in Etobicoke
Hugh and Aldona in Etobicoke
2 reviews Toronto, ON
10/10

Glass Shower Door

Of the several people we called, Ali was by far the best. He was one of only two to actually come to the site to give us a quote. Rather than just estimate the easiest or most obvious solution, he spent time with us to figure out the best configuration for our shower door, which made all the difference to the final product.

After we approved his quote, he was always in touch, letting us know where the project was. When there was a supply issue getting one part, he immediately contacted us, and provided options. His installation was very precise and well done. Throughout he was absolutely reliable and professional, and we could not be happier with the service and the results. We recommend him highly, and would use him again without hesitation.

Approximate cost of services:
$1,300.00
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Company Response

it was my pleasure, you guys are awesome I really hope you enjoy it for years to come.

Danna
Danna
3 reviews Toronto, ON
10/10

Glass sliding doors on bathtub

Ali recently installed sliding glass doors on our bathtub. They look beautiful. He was a pleasure to work with - incredibly reliable and paid close attention to detail. I was particularly happy with how quickly he responded to my request and got the job done. I would definitely recommend him to family and friends!

Approximate cost of services:
$1,500.00
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Company Response

it was my pleasure Danna, I hope you enjoy it for years to come

Maria
Maria
2 reviews Toronto, ON
10/10

Glass bath tub door

Wow! Ali is a true professional. He is true to his commitments and a perfectionist in his work. I could not be happier with our new glass doors. Thank you Ali!

Approximate cost of services:
$1.00
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Company Response

It was my pleasure Maria!

Private User
Private User
Private User reviews Mississauga, ON
10/10

Enclosed shower glass

Ali was very professional, kind with great customer service. Completed the job the same day. We are all very happy and pleased with the ending results. Love my shower glass!!!

Approximate cost of services:
$1,500.00
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Company Response

Thank you for the kind words.
It was my pleasure!

Michelle
Michelle
3 reviews Toronto, ON
10/10

Shower Glass

Hired iGlass to do glass in between my shower and vanity. Great work, Professional and honest. Time between coming to take measurements and delivery is as super quick.

Approximate cost of services:
$650.00
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Company Response

My pleasure Michelle. beautiful little bathroom:)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about iGlass Inc.

iGlass & Mirror is a family owned business located in Aurora, Ontario for over 20 years. We are dedicated to exceeding expectations and creating custom glass and mirror designs tailored to each client’s needs.

We proudly stands behind our workmanship. Our meticulous attention to detail is the difference between average and excellent workmanship. We firmly believe that customer satisfaction is the key to any successful business and can be achieved by combining quality workmanship, knowledge and experience.

We specialize in creating custom mirror designs that add dimension, elegance and life to a room. From traditional bathroom vanity mirrors to contemporary wet bars, we provide custom mirrors that match each client's unique style.

CATEGORIES
Mirrors & Glass and Railings
SERVICES
Glass and Mirror design.
SPECIALITIES
Frameless Shower Doors & Frameless Shower Enclosures Frameless Tub Enclosures Custom Glass Partitions and Glass Railings Vanity and Wall Mirrors Glass Shelving and Tabletops Pattern Glass for Cabinets Sandblasted Designs Residential & Commercial Wine Room Enclosures
WEBSITE
https://www.iglassinc.ca
YEAR ESTABLISHED
2007
NUMBER OF EMPLOYEES
8
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